When retained to act on behalf of a client, MMC LEGAL SERVICES collects, uses, retains and discloses personal information on behalf of, and as instructed by, that client in connection with our advice. All of this is governed by our duty of confidentiality to our client and, as applicable, by solicitor-client privilege.
MMC LEGAL SERVICES recognizes the importance of protecting the personal information that it holds respecting its clients and others.
MMC LEGAL SERVICES collects personal information in order that it may provide legal services and products to its clients. In addition, we may from time to time produce newsletters and hold seminars concerning legal developments, which we provide as a service to our clients and others in the disability community.
MMC LEGAL SERVICES only collects personal information by lawful and fair means and only what is reasonably necessary. Whenever possible, we collect personal information about clients and other individuals directly from those parties or through referrals by persons whom such parties have requested to provide us with such information.
MMC LEGAL SERVICES may use your personal information for the following purposes:
• to provide legal services
• for billing, record-keeping and other client service matters
• for audit and record-keeping purposes
• for account collection purposes
• to learn about the needs of current and potential clients
• to develop and communicate services & products tailored to those needs
• to follow up on client comments and suggestions
For example, we may disclose your information:
• when the legal services we are providing require us to give your information to third parties
• where it is necessary to establish or collect fees
• if we engage expert witnesses on your behalf
• if we retain other law firms on your behalf
• if a court issues a subpoena
MMC LEGAL SERVICES may obtain your consent to our collection, use and disclosure of your information either expressly (such as in a retainer letter), or when the purposes follow logically from other expressly stated purposes (such as providing publications and updates in areas of law in which we have provided advice previously). You may withdraw or amend any consent previously given, upon reasonable notice to us.
Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date. If any of your information changes, please inform us so that we can make any necessary changes.
MMC LEGAL SERVICES uses appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information.
MMC LEGAL SERVICES requires that third party service providers to whom personal information may be transferred provide a level of security for such personal information that meets similar standards. In communicating with us, you should be aware that e-mail is not a fully secure medium.
We will respond promptly to any request for access to your personal information. There will be no cost for reasonable requests to such access, unless you request copies of records or your request involves significant retrieval costs. We will advise you of the cost, if any, prior to the retrieval of such records or information.
In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you. Such circumstances include those in which the personal information cannot be separated from the records of others, cannot be disclosed for reasons of personal security or commercial confidentiality (including, in relation to MMC LEGAL SERVICES) or is protected by professional standards relating to confidentiality or solicitor-client privilege.
If we hold information about you and you advise us that it is not accurate, complete and up-to-date, we will take appropriate steps to correct it.
Normally MMC LEGAL SERVICES returns all original documents to the client when a matter is concluded and the file is closed. We store closed client matter-files for up to ten (10) years after closing, after which they are destroyed in a secure manner.
If you have any questions or concerns or wish to access your personal information or change your preferences regarding our use of your information, please contact us.